10 Social Media Monitoring Tools to Monitor Your Brand’s Performance And Results

Apr 19th, 10 by Tom Walker | 22 Comments |
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Social media has become much more than a way to stay connected and to have fun: it is a way to market yourself, your business, your products and services.

By establishing a presence in social media, you give yourself virtually unlimited exposure to relevant people without encountering any significant cost issues. While this is good, it can be hard to track how you are performing across the wide spectrum of the Internet.

With powerful tools you can judge the effectiveness of your social media efforts and keep track of what people are saying about you. Here are 10 Social Media Tools to monitor your brand’s performance and results across multiple social media sites.

Twazzup

A dashboard program that monitors Twitter, Twazzup will tell you every time your keywords are mentioned in a tweet. It will also categorize your results by link popularity, contributors, tagging clouds and users. Unique features like avatar mouse-overs that give more details about that user’s relevant tweets make Twazzup a surprisingly powerful and valuable social media monitoring tool.
Twazzup

Buzzlogic

Here’s a nice tool that has a marketing emphasis, showing stats for feedback on your products and reader statistics. Buzzlogic sports tools intended to help you build more powerful and influential relationships and to track competing products. Buzzlogic is a proprietary conversational Advertising utility that all social marketers should try.
Buzzlogic

Scoutlabs

While some social media monitoring tools can get quite complicated to use, Scoutlabs uses a simple, user-friendly interface that delivers very powerful information to social marketers that can help them track the performance of their brands. One unique feature allows users to superposition graphs to help analyze trends in accumulated data. The dashboard is easy to setup and features a composite Buzz rating that helps you check your results at a glance. Special categories for online sentiment, mentions, and quotes help you drill down to give you an in-depth understanding of your data.
Scoutlabs

Tweetdeck

One way to monitor your performance in social media is by using an integrated browser client that will show you every time your target phrases are mentioned. Tweetdeck unifies Twitter, Facebook, LinkedIn, and MySpace to give you a convenient way to use and monitor social media. What’s nice is that when your keywords are referenced, you have an easy way to quickly respond without having to leave the program.
Tweetdeck

Reputation Defender

Created for the specific purpose of helping you preserve and restore your reputation in social media, Reputation Defender offers a robust monitoring service that will help you keep track of your children, your privacy, and your brand. A feature called MyEdge helps you deal with the results that Google serves up about you.
Reputation Defender

Socialmention

This is a tracker that will show user-defined statistics for your keywords over a thirty day period. It is a free program, but it doesn’t allow for storing historical data or some other premium features most pay monitoring sites offer. There is a convenient display that shows every relevant hashtag, post ranking, source, user, and keyword.
Socialmention

Brandwatch

This mid-level priced service is a powerful monitoring tool that is known for having top reporting features and an automated sentiment feature. Special tools for marketing, agencies, PR and reputation, and brand management make this an indispensible tool for monitoring your performance in social media.
Brandwatch

radian6

radian6 features an incredible Engagement console that lets you listen, engage, and plan in one handy desktop application. Monitor the performance of all your brands, services, and keywords across every social network platform simultaneously. This is the powerful solution that will propel your business to the next level. For example, radian6 does not limit itself to the major social media platforms: it extends performance searching to include blogs, forums, photo and video sites, comments, and millions of other sites on the Web. radian6 aggregates data from all across the Internet, filters and segments it, and reports and charts it for you based on a host of user definable and selectable metrics.
radian6

Alterian SM2

With marketing agencies in mind when SM2 was designed, you get relevant performance data from social media platforms that helps you make the most out of your marketing time and money. Find out who’s happy and who’s mad about you, your company, and your products. Gauge the effectiveness of your social media marketing and use the information to design your next campaign. Special features of SM2 include a custom workflow tool, language and geographic filters, as well real time alerts. Try the free version or pay by the volume of results.
Alterian SM2

Addict-o-matic

Addict-o-matic gathers information about your keywords or brands from across the Web, including Flickr, YouTube, Digg, Google Blogs, as well as all the traditional social media platforms. When you visit the Addict-o-matic Web page, you get to instantly create a page that shows all the relevant information to your search terms from up to twenty five content providers and aggregators. This one tool gives you comprehensive information that will be invaluable for monitoring your performance in social media.
Addict-o-matic

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This guest post was brought to you by Tom Walker, a UK based writer who runs the CreativeCloud blog for a specialist supplier of ink cartridges and other supplies.

Comments

  1. Mark Evans says:

    Tom,

    Another social media monitoring service for your list is Sysomos Heartbeat. It offers automated sentiment, workflow management, integration with Salesforce.com and geo-demographics. More information can be found here: http://www.sysomos.com/overview/heartbeat.

    cheers, Mark

    Mark Evans
    Director of Communications
    Sysomos Inc.
    @sysomos

  2. Katie Morse says:

    Hi and thanks for the Radian6 kudos! Just a note for your readers… we offer a web-based dashboard as well as the Engagement Console.

    The web-based dashboard gives you full access to all reports, data, mentions, etc.

    The Engagement Console is a real-time social web client. It pulls in information from your Radian6 account as well as sites like Twitter and Facebook.

    We’re always happy to chat if you or your readers have questions.

    Cheers!

    Katie
    Community Manager | @misskatiemo

  3. Synthesio says:

    Hi Tom,
    You might also want to check out Synthesio for brand online reputation monitoring. We have solutions especially for agencies that are looking for international solutions that provide filtered data and prepared analyses based on their individual projects.

    Be happy to give you a tour ;)

    Best,
    Michelle @Synthesio

  4. With some I am quite familiar, some are truly new, I’ll give them a try.

    Thanks for sharing.

  5. I also use twitterfall.com, it’s a stock-ticker style live search for twitter.

  6. Thanks for the list of tools that will help monitor my social networks.

  7. Amy says:

    Excellent Post !!! Never heard of all these social monitoring tools.

  8. Abigail says:

    Thank you for the data. Just in time, as I have been updating my training manual and wanted to include measurement tools for social media.
    Of course, 10 different tools are alot, and some people will find one or two that offer them the reports and data collation that they are after.

    It would be so easy to suffer analysis-paralysis, so I will advise my clients to look at them all and chose the best two or three to stick to.

    Nice for them to have the choice though.
    Thank you.

    Are there any other soicla media measurement tools that have a focus on formulating monetary value?

    • Dicky says:

      Hi Abigail,
      You are right, 10 tools are a lot, and most of us use only 2-3 tools at the same time. So you probably should give these tools a try and pick according to your needs.

  9. Rob Diana says:

    A free tool is YackTrack, which I am the developer of. Trackur is supposed to be very good as well and has a free option as well as a fairly inexpensive subscription.

  10. James Oh says:

    I will take a study on it. Thanks for your info.

  11. Adam says:

    I’m part of Looxii, a startup that provides a SIMPLE, inexpensive social media monitoring platform. We’re in private beta and plan to launch the open, free version very soon. Check it out :)

  12. Perfect List.. I love tweetdeck

  13. Maria Ogneva says:

    Hi Tom,

    Thanks for taking the time to put together a great list of social media monitoring platforms and tools, and also kudos to you for including free and paid options as well.

    In your next set of tools that you review, feel free to include Biz360 Community. It features a flexible, web-based interface, with advanced, yet easy, topic creation mechanism. We cover a slew of sources like Twitter, Google Buzz, blogs, forums and discussion boards, video, online news, in near realtime.

    Cheers!

    - Maria Ogneva
    Director of SM, Biz360
    @themaria @biz360

  14. imeyesite says:

    One of the most important factors in ranking search results is the searcher’s network. This means that every matching search result is evaluated based on who is executing the search.

    But the best keyword research tool, the most appropriate keyword research software is keywordelite.

  15. Dave says:

    check out wp-stats-dashboard for social metrics monitoring on your wordpress dashboard:

    http://wordpress.org/extend/plugins/wp-stats-dashboard/

  16. Link Popularity is very important specially if you want your websites to rank higher in google..-;

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